Privacy Policy

How we protect your personal information

Last Updated: April 2026

Resyvex ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and interact with our services.

1. Information We Collect

Information You Provide Directly

We collect information you voluntarily submit through our website forms, including:

• Contact Forms: Name, email address, phone number, message content
• Enquiry Forms: Location, background, experience, interests
• Application Forms: Educational background, resume/portfolio, professional history
• Callback Requests: Phone number, preferred contact time
• Contact Form Data: Information submitted through our contact forms for customer service and support
• Franchise Application Data: Business information, location details, and partnership requirements for franchise inquiries
• Newsletter or Blog Subscription Data: Email addresses and preferences for content updates and blog notifications
• Enquiry Handling: Details related to customer inquiries, support requests, and service-related communications

Information Collected Automatically

• Browser type and version
• Operating system
• Pages visited and time spent
• IP address (for site analytics and security)
• Referrer information

Optional Information

Some fields may be optional. You control whether to provide additional information like portfolio links, company details, or specific project requirements.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Responding to Enquiries: To answer your questions and provide information about our programs and services
• Processing Applications: To review job applications, franchise inquiries, and course registrations
• Communication: To send you updates, confirmations, and relevant information about Resyvex
• Scheduling: To arrange callbacks, meetings, or consultations
• Service Improvement: To understand how visitors use our website and enhance user experience
• Marketing: To send promotional emails or updates about new programs (with your consent)
• Compliance: To comply with legal obligations and protect against fraudulent activity

3. How We Share Your Information

We do NOT sell or share your personal information with third parties without your explicit consent.

We may share your information only in the following circumstances:

• Form Processors: With Formspree (our form submission service) to process enquiries and applications
• Team Members: With relevant Resyvex team members (e.g., recruitment team for job applications)
• Legal Requirements: If required by law or legal process
• Service Providers: With trusted third parties who help us operate our website (under confidentiality agreements)

All third-party service providers are bound by confidentiality agreements and are only authorized to use your information as necessary to provide services on our behalf.

4. Communication & Consent

By submitting a form on our website, you consent to Resyvex contacting you via:

• Email
• Phone call or SMS
• WhatsApp or other messaging platforms

You can opt out of promotional emails by clicking "Unsubscribe" in any email we send, or by contacting us directly. Transactional messages (confirmations, responses to your enquiry) cannot be opted out as they're essential to service delivery.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:

• HTTPS encryption for data in transit
• Secure form processing through Formspree
• Restricted access to personal data
• Regular security assessments

Note: While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we take all reasonable precautions.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specifically:

• Enquiry Data: Retained for 12 months unless you request deletion
• Application Data: Retained for 6 months for job/franchise inquiries; longer if you're hired or become a partner
• Communication Logs: Retained for 12 months for service quality and record-keeping

You can request deletion of your data at any time by contacting us at enquiry@resyvex.com.

7. Your Rights

You have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your data (right to be forgotten)
• Withdrawal of Consent: Withdraw consent for marketing communications
• Portability: Request your data in a portable format

To exercise any of these rights, email us at enquiry@resyvex.com with your request and we'll respond within 14 days.

8. Cookies & Tracking

Our website may use basic analytics tools to understand visitor behavior and improve user experience. These tools may use cookies or similar tracking technologies. You can disable cookies through your browser settings.

We do NOT use cookies for marketing or third-party tracking. Any tracking is for internal analytics only.

9. Third-Party Links

Our website may contain links to other websites. This Privacy Policy applies only to Resyvex.com. We are not responsible for the privacy practices of external websites. Please review their privacy policies before sharing information.

10. Children's Privacy

Resyvex does not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information and terminate the child's use of our services.

For students under 18, we recommend parental guidance before submitting personal information.

11. GDPR & Data Protection

If you're located in the European Union or other regions with data protection regulations, your information is protected under applicable laws. We comply with GDPR principles including:

• Lawful basis for processing
• Data minimization
• Purpose limitation
• Storage limitation

12. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We'll notify you of material changes via email or by posting the updated policy on our website.

Last Updated: April 2026

13. Contact Us

If you have questions about this Privacy Policy, wish to exercise your rights, or have privacy concerns, please contact us:

Email: enquiry@resyvex.com
Phone: 94459 16889
Address: Tiruvalluvar St, Rajbai Nagar, Avadi, Chennai, Tamil Nadu 600071

We'll respond to all privacy inquiries within 14 days.